Refund policy

We are committed to providing high-quality clothing products and excellent customer service. If you are unsatisfied with your purchase or need to initiate a return or refund, please read the following policy:

1. Return Requirements:
- You can request a return within 30 days of receiving the product.
- The item must be unworn, unwashed, undamaged, and with the original tags and packaging.
- To streamline the return process, please include the original order number and reason for return.

2. Refund Process:
- Once we receive the returned item and verify that it meets the return requirements, we will process the refund as soon as possible.
- The refund will be issued back to your original payment method and may take several business days to reflect in your account.

3. Return Shipping:
-Customers are not required to bear the return shipping costs.

4. Exchange:
- If you need to exchange for a different size or color, please indicate this in your return request and provide the details of the desired new item.
- The feasibility of the exchange will depend on inventory availability and your request.

5. Non-Refundable Items:
- Due to hygiene reasons, specific items such as underwear, socks, and personal care products cannot be returned or refunded once sold.

If you have any questions or need further assistance regarding returns or refunds, please feel free to contact our customer service team. You can reach us via email at We are dedicated to resolving any issues and providing support.

Please ensure that you read and understand our Return and Refund Policy before initiating a return. We aim to provide you with a pleasant shopping experience and ensure your satisfaction with our products and services.